Guides
Pest Control Instructions
A simple guide to what happens before, during and after your visit, so you know exactly what to expect.
Before your appointment
Please make sure we can access the areas that need treatment, move furniture away from walls and skirting boards, clear clutter from cupboards and floor areas, and lock away food in sealed containers. If we're treating for rodents, leave any entry points accessible so we can seal them properly. If you have a specific concern (children, pets, fish tanks or plants), let your technician know so we can plan accordingly.
During the visit
Your technician will carry out a thorough inspection first, then treat the affected areas using the gentlest effective method for your situation. You'll get a plain-language explanation of what was found, what was treated and what to expect next. Feel free to ask questions at any point, once we leave, you should have total clarity about the job.
After treatment, children and pets
For most routine treatments, you can move around the property normally once the surface is dry, typically around 30-60 minutes. Where a product requires a longer wait, your technician will tell you before applying it. Keep children and pets away from treated areas just until surfaces dry. Wash any surfaces where food is prepared before using them.
After treatment, what to expect
For pests like ants, cockroaches and spiders, you may see increased activity for a few days as pests come into contact with the treatment, this is normal and usually a sign it's working. Give the treatment a few days before judging the result. If you see no improvement after the expected period, call us and we'll come back under warranty.
Rodent control specifics
Rodents take time to accept bait stations. Leave stations in place and undisturbed until your technician returns to check them. Seal any gaps and holes in skirting, pipes and entry points as advised, and keep food sources locked away to avoid attracting re-infestation.
If pests come back
Every treatment includes a stated warranty. If covered pests return within the warranty period, contact us and we'll arrange a free return visit, no forms, no fuss.